Shipping policy

At Flarevia, our goal is to make our collection accessible to customers around the world. This Shipping Policy explains our general shipping procedures, delivery estimates, and customer responsibilities.

Free Worldwide Shipping

Flarevia offers free worldwide shipping on orders placed through Flarevia.shop.

Unless otherwise clearly stated during checkout, customers are not charged a standard shipping fee for eligible orders.

Order Processing

After an order is placed, it enters our order processing system.

During processing, order information may be reviewed and products prepared for shipment.

Processing times may vary depending on order volume, product availability, weekends, public holidays, and operational conditions.

Once an order has entered advanced processing or shipping preparation, changes or cancellations may no longer be possible.

Estimated Delivery Time

Our typical estimated delivery timeframe is:

7–14 days

This timeframe is an estimate and not a guaranteed delivery date.

Actual delivery time may vary based on:

  • Destination country or region;
  • Local carrier operations;
  • Customs procedures;
  • Postal service conditions;
  • Public holidays;
  • Severe weather;
  • Transportation disruptions;
  • Incorrect or incomplete delivery information;
  • Other circumstances outside our reasonable control.

International Shipping

We serve customers worldwide.

International shipments may pass through customs or local import processing procedures.

Depending on the destination, local authorities may apply taxes, customs charges, import fees, or other assessments. Where applicable, these charges may be the responsibility of the recipient unless otherwise required by law or clearly stated at checkout.

Flarevia does not control customs authorities or their processing times.

Customers are responsible for understanding local rules relating to products ordered from international online stores.

Product and Shipping Restrictions

Certain products may be subject to transportation, import, carrier, or local regulatory restrictions in some destinations.

This can be particularly relevant to products with ignition-related functions or other regulated shipping characteristics.

We reserve the right to cancel or adjust an order if a product cannot reasonably or legally be shipped to the selected destination.

If we cancel an order for this reason after successful payment, an appropriate refund will be issued.

Tracking Information

Tracking information may be provided when available for the selected shipping method.

Please allow reasonable time for tracking systems to update after shipment confirmation.

In some cases, tracking updates may temporarily pause while a package is moving between logistics facilities or countries.

A lack of immediate tracking updates does not necessarily mean a shipment has stopped moving.

Incorrect Shipping Addresses

Customers are responsible for entering complete and accurate shipping information at checkout.

Please verify:

  • Recipient name;
  • Street address;
  • Apartment or unit number, if applicable;
  • City;
  • Province or state;
  • Postal or ZIP code;
  • Country;
  • Contact information.

If you notice an address error, contact support@flarevia.shop immediately.

We cannot guarantee an address change after processing or shipment has begun.

Additional costs or delivery issues resulting from inaccurate customer-provided information may be handled according to the circumstances and applicable law.

Delayed Orders

If your order has not arrived within the expected timeframe, please contact us.

Before contacting support, we recommend reviewing available tracking information and confirming that your delivery address is correct.

Our support team will review available shipment information and assist where reasonably possible.

Lost Shipments

If tracking information or carrier records indicate a potential shipment loss, contact us at support@flarevia.shop.

We may need to review the shipment or communicate with the relevant logistics provider before confirming an appropriate resolution.

Damaged Packages

If a package arrives visibly damaged, please photograph the external packaging and product before disposing of any materials.

Contact us with your order number and clear photographs.

This information helps us review the issue more effectively.

Multiple Packages

In certain circumstances, products from the same order may be shipped separately.

If this occurs, packages may arrive at different times.

Receiving only part of an order does not necessarily mean the remaining items have been omitted.

Shipping Support

For shipping questions, contact:

Email: support@flarevia.shop
Phone: +1 (778) 232-2928

Flarevia
7951 110 St, Delta, BC V4C 4H6, Canada

Please include your order number when contacting us about a shipment.